Nicholasville Public Utilities is excited to offer our customers online access to their utility service information!
With the Customer Portal you will be able to:
Nicholasville's award-winning utilities system provides reliable electric, water and sewer services within and adjacent to the city.
Customer Service:
601 North Main Street
859.885.9473
24-Hour Emergency Line:
859.885.7305
(weekdays after 4 p.m.
and weekends)
Electricity: The electric department purchases wholeale power from Kentucky Utilities and distributes it to approximately 6,800 customers through the utility's transmission and distribution system.
Water:The water system consists of an intake pumping facility, a water treatment plant, a high service pumping facility, and transmission and distribution system. The treatment plant serves approximately 14,500 retail customers and two wholesale customers, with a capacity of 7 million gallons per day (mgd). The treated water transmission and distribution system consists of a grid of mains ranging from 2 to 24 inches in diameter and has a total elevated storage of 1.5 million gallons. For the annual drinking water quality report click here.
Sewers: The sanitary sewer system, serving approximately 11,500 customers, consists of a 4.1 MGD wastewater treatment plant (Jessamine Creek Environmental Control Facility), 14 pump stations and a collection system comprised of a network of gravity sewers and force mains.
Major capital improvement projects include:
For city ordinances relating to utility services, click here.